Private beta · onboarding first teams

Give us a model number. We'll find the manual, and the answer.

One API call finds the correct manufacturer manual and answers your users' questions straight from it, with page citations. Appliances, HVAC, pool equipment, water heaters, and more.

Already running in production inside a home-maintenance app. Now we're opening it up as an API.

POST /v1/ask200 OK · 840ms
Request
{
  "model": "GSX140361",
  "hint": { "type": "AC condenser", "brand": "Goodman" },
  "question": "What refrigerant charge does it ship with?"
}
Response
{
  "manual": "https://…/goodman-gsx14-install.pdf",
  "answer": "Factory charge is 6 lb 4 oz of R-410A for
            line sets up to 15 ft; add 0.6 oz per extra ft.",
  "citation": { "page": 12, "section": "Refrigerant Charging" },
  "confidence": 0.94
}
cited · p.12 · Refrigerant Charging
01 / SOURCED + ANSWERED

One call, not a pipeline

Other services give you a link, or make you upload the PDF yourself. We find the right manual and answer questions from it, in the same request.

02 / BEYOND APPLIANCES

Anything with a nameplate

HVAC, pool & spa, water heaters, generators, plus the usual appliances. Most lookup APIs stop at the kitchen. We don't.

03 / INFRASTRUCTURE

Drops into your product

An API you embed, not a website you send users away to. Your brand, your UX, and our manual layer underneath.

How it works

Send the nameplate. We do the rest.

A model number is all we need. If you also know the brand or equipment type, send those too. They sharpen the match.

Fig. 02 · What you send
NAMEPLATEMFR. DATA
MODEL NO.GSX140361
BRANDGoodman
TYPEAC Condenser
SERIAL1709XXXXXX
RequiredThe model number. That's it.
OptionalBrand and type help us match faster.
Fig. 03 · What happens
1

Resolve

Disambiguate the model across manufacturers and locate the canonical manual.

match
2

Fetch & rehost

Retrieve the source PDF and cache it, so answers don't break when a vendor page moves.

reliability
3

Index

Read and index the manual so it's ready to answer questions.

search
4

Answer

Return the manual link and a page-cited answer, straight from the document and never made up.

cited
Two endpoints

Find a manual, or answer a question.

Use /resolve when you just need the document, or /ask when your users have a question. Same engine underneath.

POST /v1/resolve

Model number → the canonical manual and what we know about it.

POST /v1/resolve200 OK
Request
{ "model": "GSX140361" }
Response
{
  "manual": "https://…/gsx14-install.pdf",
  "brand": "Goodman",
  "type": "AC condenser",
  "source_url": "goodmanmfg.com",
  "confidence": 0.97
}
POST /v1/ask

Model number + a question → a page-cited answer from the manual.

POST /v1/ask200 OK
Request
{ "model": "GSX140361",
  "question": "How often should the filter be changed?" }
Response
{
  "answer": "Every 60 days under normal use; monthly
            with pets or heavy runtime.",
  "citation": { "page": 7 }
}
Coverage

Built for equipment, not just appliances.

The coverage comes from a home-maintenance product that already spans the whole house, and it gets deeper every day the engine runs.

01

Major appliances

Refrigerators, washers, dryers, ranges, dishwashers.

02

HVAC

Condensers, furnaces, heat pumps, mini-splits, thermostats.

03

Pool & spa

Pumps, heaters, filters, salt systems, controllers.

04

Water heaters

Tank, tankless, and hybrid heat-pump units.

05

Generators

Standby and portable, plus transfer switches.

06

Power & yard tools

Small-engine and cordless equipment.

Who it's for

Where it fits.

Anywhere your product touches equipment: a claim, a work order, a rental unit, a product page.

Home warranty & insurance

Attach the right manual to a claim; deflect calls with instant answers.

Repair & field service

Put spec-accurate answers in your techs' hands on the first visit.

Proptech & property mgmt

Give residents and managers a manual for every unit's equipment.

Smart home & onboarding

Turn a scanned model plate into setup help, automatically.

Marketplaces & retail

Enrich product pages with manuals and a built-in "ask this product."

How we handle manuals

Cached for speed. Credited to the source.

  • We rehost for reliability. A cached copy keeps answers fast and stops them from breaking when a manufacturer's page moves, the same reason search engines cache.
  • Links point to the source. When your users open a manual, the link goes to the manufacturer's original page, not our cache. Answers quote short passages and cite the page they came from.
  • A takedown path from day one. If a manufacturer wants a manual removed, there's a documented process, the answer your legal team will ask for.
Pricing

Pay per call. No seats, no surprises.

Private betaPricing is being set with our first teams. Join now to lock founding rates. The figures below are directional.
Developer
Free
for prototypes
  • 100 calls a month
  • both endpoints
  • every response field
  • community support
Start free
Startup
~$0.10 / call
directional · volume discounts
  • production rate limits
  • hosted manual cache
  • batch + webhooks
  • email support
Request access
Scale / Partner
Custom
volume & dedicated coverage
  • uptime SLA
  • priority coverage for your equipment
  • custom categories
  • a direct line to us
Talk to us
Request access

Tell us what you'd build.

We're onboarding a handful of teams into the private beta. The more we know about your use case, the sooner we can say yes.

◆ A real person reads every request, so expect a reply within a few days.

Equipment you care about

Private beta · we'll reach out from beta@usermanualapi.com

You're on the list.

Thanks! We read every request personally and reach out to teams that fit the beta. Watch for a note from beta@usermanualapi.com.